This Privacy Policy ("Policy") of SEVENLOOP TECHNOLOGY PRIVATE LIMITED, a company incorporated in India and registered under the Companies Act, 2013, having its registered office at Ground Floor, Urban Vault, 1515, 19th Main Rd, Vanganahalli, 1st Sector, HSR Layout, Bangalore, India 560102("Company," "we," or "us"), collects, uses, discloses and protects the personal information of users ("you" or"users") of the B2B platform ("Platform") provided by the Company. This Policy applies to the Platform and governs the privacy practices related to the Platform.
Information We Collect
a. Personal Information: We may collect personal information, such as your name, contact details, business information, and other relevant information when you register an account or use the Platform.
b. Log Data: We automatically collect certain information when you access or use the Platform, including IP addresses, browser type, device type, operating system and usage information.
c. Cookies: We may use cookies or similar technologies to collect information about your browsing activities and enhance your user experience. You can manage your cookie preferences through your browser settings.
Use of Information
a. We may use the information we collect to provide and improve the Platform, personalize your experience, communicate with you,respond to your inquiries, and administer your account.
b. We may also use the information to analyze usage patterns, track user preferences, and gather statistical data to enhance the functionality and security of the Platform.
c. We may use your information for marketing and promotional purposes, such as sending you updates, newsletters and offers related to the Platform. You can opt-out of receiving such communications at any time.
Information Sharing
a. We may share your personal information with third-party service providers or business partners who assist us in operating, maintaining or improving the Platform.
b. We may disclose your information if required by law or inresponse to a valid legal request or to protect our rights, property or safety or that of our users or the public.
c. In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, ordestruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessaryto fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
Third-Party Links
The Platform may contain links to third-party websites or services. This Policy does not apply to such third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.
Children's Privacy
The Platform is not intended for use by individuals underthe age of 18. We do not knowingly collect personal information from children.If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information.
Your Rights
You have the right to access, correct, update or delete your personal information. You may also have the right to restrict or object to certain processing of your information. To exercise these rights, please contact us using the information provided below.
Changes to this Policy
We reserve the right to update or modify this Policy at anytime. Any changes will be effective immediately upon posting the revised Policy on the Platform. We encourage you to review this Policy periodically for any updates.
Grievance Officer appointed by the Company:
Grievance Officer: Tapan Jain
Email: grievance@ximkart.com
Address: NA2 63 Nethravathi Apartments, Vijaya Bank LayoutBilekahalli, Bangalore, India 560076
Phone: 7899925133
You can contact the Grievance Officer for any concerns or grievances related to the privacy policy or the handling of your personal information. We encourage you to provide specific details regarding your concern to facilitate a prompt and appropriate response.
Please note that the Grievance Officer is appointed to address privacy-related concerns specifically. For general inquiries or support regarding the B2B platform, we recommend reaching out to our customer support team through the designated channels provided on the Platform.
We are committed to addressing any privacy concerns in a timely and appropriate manner.
